Express industry chaos survey

Xinhua viewpoint how mobile phone brick? Express industry chaos survey
Beijing Tongzhou District court hearing the strange case of "switching " case : the express probe packet and counterfeiting signature of the customer refused, manager unpacking package, the driver fence, a full set of production, mobile phone, computer and other valuables in Express link into a brick. Switch, lost, damaged, difficult to claim ... ... In recent years, with the rise of e-commerce, involving thousands of households Express has become the basic service industry. However, due to lack of management" hard sector"," supervision lack hard targets"," punishment lack hard lever", express delivery industry at present the chaos, rectify urgently.
The staff together with mobile phone computer brick
Last year on the eve of the Spring Festival,acer tablet Beijing home delivery company will be a embedded value of nearly 4000 yuan of mobile phone packages are sent to the wrong to the company Tongzhou District East branch. Business Manager Sun Limin has already told the daily express the comings and goings of evil. Machine can not lose, he secretly opened the parcel, the use of bricks to replace the mobile phone and for himself, then wrapped letter sent to home delivery company Beiguan branch.
" A few simple steps, easy to expensive mobile phone, no responsibility." What benefit tastes first Sun Limin for so fast money way pleased. But he is also aware of the risk is too great if things go on like this. So, he thought of his introduction to the courier 's two little Ma Jianli and Dirk Zong Xiaodong.
" Our business outlets for less money, need to find some money flower." For Sun Limin's hints, Ma Jianli and Zong Xiaodong appreciate sb.'s thought. Then, when the distribution containing valuable goods, packaging easily reducible express, Zong Xiaodong will give Sun Limin and Ma Jianli call, wrapped them.
" Sun Limin and I get inside the building, carefully open the package to put in a tile, and then stuffed with foam seal." The defendant Ma Jianli in the trial scene about their mobile phone" brick" to express the process. Then, by Zong Xiaodong to the recipient rejected by parcel, will return to sender. From the exterior package, the shipper must" look not to come out". Subsequently, Xing Hongbo is responsible for the disposal of stolen goods freight drivers.
Send news secretly, unpacking, it returned, reject packet switching, personal selling ... ... From the courier to sales manager, to truck drivers each doing his" duty", has formed a clear division of labor, cohesive criminal lines.
" Until there is a distribution to Unicom's 7 value 2.5 yuan mobile phone is lost, in company to Tongzhou Basin discovered the matter." The public prosecutor, Beijing City, Tongzhou District people's Procuratorate assistant procurator black built Tong told reporters.
The indictment charged, to 2011 May at the time of the murder, the 3 in 4 months all interception express parcel 6, switching mobile phone, health care products, high-end sports shoes, jewelry and other valuables worth a total of nearly 40000 yuan, has constituted a crime.
Express industry chaos consumer swallow insult and humiliation silently
In addition to the amazing switching behavior, express delivery industry a variety of strange allow consumers to pour out one's endless grievances. "By express delivery thing, it was very close, a few days of sight." " Expensive mobile phone, express lost a nowhere can only recognize a plant." " Damaged goods by no one, who let you not inspection signed." Even the courier selling customer information. Consumers will express industry existence problem is summed up for the" four sins":
A sin:" express slow, delay send" later became common. Last year "five one " after the Zhang Fan family, Beijing received from Yunnan express delivery to a box of mango, it was bad to lose one's beyond recognition. " Only in Beijing on the two day!" He said, his family sent Zhang Fan 's address, the courier called general company" five one" does not work so no distribution, "in fact, I go to work normally, the courier had no telephone contact of said delay." According to the State Post Bureau bulletin, during the Spring Festival express delay complaints in the first.
The two deadly sins: Express lost. China Hetian jade network Beijing exposition center of Mr Tian in 2011 December 30000 yuan worth of Hetian jade,motorola xoom by Shanghai Express from Beijing Financial Street to Inner Mongolia Wuhai, but 20 days later, the other has not received the goods. Mr. Tian repeatedly pressed, Shen Tong company admitted lost, but only by 5 times the freight for compensation, and the official website related waybill number process record delete.
The three deadly sins: refuse to conduct the inspection into the despot clause. 2011 September, Beijing Mr. Li in an on-line purchase of furniture, the courier will express mail sent to the Lee family require inspection, the courier to unpacking, known only after signing to remove. In the open after packing, transport caused in the process of furniture bump, fracture phenomenon, but Lee has encountered the claim without door.
The four deadly sins: amount insured arbitrarily fixed, after the incident to refuse indemnification. Express business staff said:" to maintain the number of insured as much as you will, according to the 1% receiving the insurance fee." Lost according to price the compensation? " I don't know". Suffered from her boyfriend mobile phone bricked a lady says, express delivery companies in two lengthy investigation and compensation process makes her extremely depressed, the last opponent before Taiwan refused payment receipt. " Originally from afar to send cargo forward, the results become endless sorrow".
The reporter investigates discovery, along with the electronic commerce market fast development, some express company because of business volume, autoimmune conditions cannot meet the needs of the market, outsourcing, hand to do not have the delivery of qualified enterprises or individuals, some express check-in, theft, and even trafficking. Customer information,htc flyer further exacerbated by the express delivery market chaos.