Mobile phone Internet set out before the operator to remind
Meal flow to the end of the month is gone, but the machine did not know? For many mobile phone users, beyond mobile phone Internet packages traffic fees, become the communications fee expenditure items. In view of this kind of consumer concern, the Ministry in preganglionic issued" on the further strengthening of telecommunication service consumer alert work notice" ( hereinafter referred to as" notice","" ) to the operator to users of consumer alert to make specific provision. In an interview with the reporter understands, the province of operators have already took the lead in the implementation of related services.
12 consumer alert July full implementation shall not charge
Department of Public Works letter issued in January 21st" notice" clearly, including business, set limit consumer 12 consumer behavior reminded, and has made specific provisions. " Notice", a move designed to further regulate the business operators of telecommunications charges, is convenient for the user to understand their own communication consumption.
In 12 consumer alert rules, involving the meal consumption of 4, including the "user package contained within the business volume actually used to set limits, a telecommunication business operator shall be via SMS, voice, page window way, to remind the user of the charging period of the business has been used, set limits and other information; actual use reached packages Limited, a telecommunication business operator shall timely notify the user, and inform the user exceeds the set and the continued use of the business charging standards and query mode". In addition, the roaming between international and China's Hong Kong and Macao regions of mobile phone users, operators should take the initiative, timely to remind the user of the local roaming calls, SMS, mobile data flow of fees.
" Notice" requirements, the consumptive reminder service shall not charge, and implemented as of the date of promulgation, since July 1st the full implementation of.
Part of the consumer to remind my province already ahead of execution
For mobile phone users care about meal consumption reminds, reporter yesterday to mobile, Unicom, telecom staff consultation, the results show some consumer alert has been advanced operation.
Mobile staff said, the corresponding packages to use reach limited, will be in form of short message reminding. The dynamic zone MO package as an example, in the user the package flow residual 5M and run out of time, will be issued to remind SMS; China Unicom mobile phone users, you can choose according to the day, weekly or receiving packages remaining within the flow remind SMS; while the telecommunications staff said, mobile phone users in the set flow out, received a reminder sms.
For packages remaining within the SMS reminders, moving only when the user is used up to remind SMS, telecom and China Unicom have no reminder. However, the staff said, the user can send text messages or login, query online business hall. In addition, for roaming to international or Chinese Hong Kong and Macao regions of mobile phone consumer alert, the three major carriers have indicated they will not support
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